CMG HOME LOANS 3160 CROW CANYON ROAD SUITE 400, SAN RAMON, CA 94853 NMLS# 1820 

CMG Mortgage, Inc. dba CMG Home Loans, NMLS ID# 1820 (www.nmlsconsumeraccess.org, www.cmghomeloans.com), Equal Housing Opportunity. Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act No. 4150025.; AZ #0903132; Colorado regulated by the Division of Real Estate; Georgia Residential Mortgage Licensee #15438; Mortgage Servicer License No. MS068. Hawaii Mortgage Loan Originator Company License No. HI-1820. Massachusetts Mortgage Lender License #MC1820 and Mortgage Broker License #MC1820; Mississippi Licensed Mortgage Company Licensed by the Mississippi Department of Banking and Consumer Finance; Licensed by the New Hampshire Banking Department; Licensed by the NJ Department of Banking and Insurance; Licensed Mortgage Banker – NYS Department of Financial Services; Ohio Mortgage Broker Act Mortgage Banker Exemption #MBMB.850204.000; Rhode Island Licensed Lender #20142986LL; Registered Mortgage Banker with the Texas Department of Savings and Mortgage Lending, and Licensed by the Virginia State Corporation Commission #MC-5521. CMG Mortgage, Inc. is licensed in all 50 states and the District of Columbia. www.cmgfi.com/corporate/licensing.

Want more details or ready to make a request? 

CMG’s HelpHub

From first payments to loan modifications to payoffs—this guide gives you a basic overview and downloadable info page on the most common topics and requests we manage throughout the life of a mortgage.

90-Second Guide: CMG Servicing Works for You

A QUICK REFERENCE AND RESOURCE GUIDE TO YOUR CMG MORTGAGE.

WAYS TO PAY
The best methods to ensure your payment arrives on time. Read on.

MORTGAGE INSURANCE
When you can stop paying it. Learn more.

HOMEOWNERS INSURANCE
Changed your policy? Here’s what you need to know.

PROPERTY TAXES
How they’re billed and paid from escrow. Learn more.

DEATH OF A BORROWER
What happens to the mortgage? Let us explain.

MORTGAGE RECAST
How to get a lower monthly payment without refinancing. Learn more.

ESCROW
Payment changed due to escrow? It’s common. Let us explain.

LOAN PAYOFF
Ready to payoff your loan? Here’s how.

DISASTER
What to do it you’ve been impacted. Read on.

HARDSHIP ASSISTANCE
Experiencing a financial hardship? How we can help.

LOAN TRANSFER
Is your loan transferring to another servicer? Here’s what to expect.  

DIVORCE / LEGAL SEPARATION
What happens when one party is awarded the home? Read on.

866-659-8989
Our automated system is available 24/7 to take payments and provide loan info. 

Want to speak to an agent? Call us:
Monday – Friday           Saturday
9 a.m. - 9 p.m., ET          9 a.m. - 12 p.m., ET

Secure.CMGHomeLoans.com
Access account details and Help Center, find request forms, make payments, and more—our site is full of information and tools.

For a new loan or refinancing options, 
contact your loan officer.

Have a question? Need help? We're here for you 

CMG’s
HelpHub

From first payments to loan modifications to payoffs—this guide gives you a basic overview and downloadable info page on the most common topics and requests we manage throughout the life of a mortgage.

A QUICK REFERENCE AND RESOURCE GUIDE TO YOUR CMG MORTGAGE.

Want more details or ready to make a request? 

PROPERTY TAXES
How they’re billed and paid from escrow. Learn more.

DEATH OF A BORROWER
What happens to the mortgage? Let us explain.

DISASTER
What to do it you’ve been impacted.
Read on.

HARDSHIP ASSISTANCE
Experiencing a financial hardship? How we can help.

DIVORCE / LEGAL SEPARATION
What happens when one party is awarded the home? Read on.

HOMEOWNERS INSURANCE
Changed your policy? Here’s what you need to know.

MORTGAGE INSURANCE
When you can stop paying it.
Learn more.

MORTGAGE RECAST
How to get a lower monthly payment without refinancing. Learn more.

WAYS TO PAY
The best methods to ensure your payment arrives on time. Read on.

LOAN TRANSFER
Is your loan transferring to another servicer? Here’s what to expect.  

LOAN PAYOFF
Ready to payoff your loan? Here’s how.

DEATH OF A BORROWER
What happens to the mortgage? Let us explain.

866-659-8989
Our automated system is available 24/7 to take payments and provide loan info. 

Want to speak to an agent? Call us:

Monday – Friday
9 a.m. - 9 p.m., ET

 Saturday
9 a.m. - 12 p.m., ET

Secure.CMGHomeLoans.com
Access account details and Help Center, find request forms, make payments, and more—our site is full of information and tools.

For a new loan or refinancing options, 
contact your loan officer.

Have a question?
Need help?
We're here for you 

CMG HOME LOANS 3160 CROW CANYON ROAD SUITE 400, SAN RAMON, CA 94853 NMLS# 1820 

CMG Mortgage, Inc. dba CMG Home Loans, NMLS ID# 1820 (www.nmlsconsumeraccess.org, www.cmghomeloans.com), Equal Housing Opportunity. Licensed by the Department of Financial Protection and Innovation (DFPI) under the California Residential Mortgage Lending Act No. 4150025.; AZ #0903132; Colorado regulated by the Division of Real Estate; Georgia Residential Mortgage Licensee #15438; Mortgage Servicer License No. MS068. Hawaii Mortgage Loan Originator Company License No. HI-1820. Massachusetts Mortgage Lender License #MC1820 and Mortgage Broker License #MC1820; Mississippi Licensed Mortgage Company Licensed by the Mississippi Department of Banking and Consumer Finance; Licensed by the New Hampshire Banking Department; Licensed by the NJ Department of Banking and Insurance; Licensed Mortgage Banker – NYS Department of Financial Services; Ohio Mortgage Broker Act Mortgage Banker Exemption #MBMB.850204.000; Rhode Island Licensed Lender #20142986LL; Registered Mortgage Banker with the Texas Department of Savings and Mortgage Lending, and Licensed by the Virginia State Corporation Commission #MC-5521. CMG Mortgage, Inc. is licensed in all 50 states and the District of Columbia. www.cmgfi.com/corporate/licensing.

ESCROW
Payment changed due to escrow? It’s common. Let us explain.

DEATH OF A BORROWER
What happens to the mortgage? Let us explain.